Effective Date: 30 June 2023

Neriah Care Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you use our services or interact with us. We are located in Perth, Australia, and this Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth).

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy carefully.

1. Information We Collect

We may collect and process various types of personal information, which may include, but is not limited to:

1.1. Contact Information: Such as your name, address, email address, and phone number.

1.2. Demographic Information: Such as your date of birth, gender, and other demographic details.

1.3. Health Information: In case you are seeking healthcare services from us, we may collect health-related information necessary for your care.

1.4. Payment Information: If you make payments to us, we may collect payment card information and other billing details.

1.5. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1. Providing Services: To provide healthcare and support services, communicate with you, and fulfill your requests.

2.2. Improving Our Services: To analyze and enhance the quality of our services, including our website and customer support.

2.3. Marketing: To send you promotional materials, newsletters, and updates about our services, provided you have consented to such communications.

2.4. Legal Obligations: To comply with legal obligations and regulatory requirements.

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

3.1. Service Providers: We may share your information with service providers who assist us in delivering our services.

3.2. Legal Requirements: We may disclose information if required by law, government authorities, or to protect our legal rights.

3.3. Consent: With your consent, we may share your information for specific purposes.

4. Your Privacy Choices

You have certain rights regarding your personal information:

4.1. Access: You can request access to your personal information and receive a copy.

4.2. Correction: You can request the correction of inaccurate or incomplete information.

4.3. Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.

4.4. Deletion: You can request the deletion of your personal information under certain circumstances.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us:

Neriah Care Services Email: admin@neriahcareservices.com.au Phone: +61 481 040 136

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The most recent version will be posted on our website with the effective date.

By using our services after any updates to this Privacy Policy, you agree to the revised terms.